Artificial intelligence (AI) is fast becoming an integral part of doing business. Experts predict that AI will be involved in as much as 85% of all customer interactions with a business in 2020. In fact, many eCommerce businesses today are already using AI to interact with and provide better service to their customers. Read on […]
Author Archives: Jeff Bolden
Before, whenever Microsoft’s hardware partners released updates on their drivers, those updates caused multiple problems for Windows 10 users. To resolve that, Microsoft revised the way it updates Windows 10. First, let’s distinguish between driver updates and operating system (OS) updates: Driver updates – A driver is software that allows your computer’s OS to communicate […]
Some hackers have become so skilled that they don’t even need you to give up your credentials to hack into your account. One recent cyberthreat is targeted towards users of Microsoft Office 365. You don’t want to be the next victim, so read up. A phishing scam that harvests users’ credentials The latest cyberattack on […]
Customers, partners, and vendors expect Wi-Fi access when they’re visiting your office. This is why having guest Wi-Fi access is common for most companies. But setting it up the wrong way can create a frustrating experience for people looking to connect to the internet. In some cases, it can even leave your company exposed to […]
WordPress is one of the most powerful blogging and content management systems (CMS) today. Since 35% of the internet is powered by WordPress, there’s no room for sluggish load times, potential security vulnerabilities, or search engine delistings. Follow this checklist to avoid those problems. Make backups It’s crucial to perform a daily off-site backup of […]
You can now log in faster and more securely to your laptop, tablet, websites, or apps with Microsoft’s Windows Hello. You only have to use your camera to recognize your face or a fingerprint reader. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature in […]
Did you know that in some industries the biggest cybersecurity threats come from inside a breached organization? Sometimes it’s motivated by financial gain and sometimes it’s plain-old ignorance. So how can you protect your organization from insider threats? #1 Educate You must teach your team to recognize personally identifiable information (PII) and understand the financial […]
You may think that your printing expenses aren’t a major concern. But if they’re not managed well, you may end up with a bloated IT budget that’s mostly comprised of hardware, supply purchases, and equipment maintenance costs. Your business can save money and time by following these five tips. Replace outdated printers Your outdated and […]
Firefox may not be as ubiquitous as it used to be, but it remains a powerful browser. Make sure you’re taking full advantage of its capabilities by using these tools: Firefox’s secret tweak interface Catering to the more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding. […]
Researchers have discovered a type of malware that can easily bypass the security protocols of Windows 10. This malware is a new variation of ransomware called Snatch, and it comes with an added data stealer component. Designed to target corporate networks rather than consumers, Snatch has been modified to reboot your PC in Safe Mode […]